Vodafone Kolkata - Fraudulent deduction from Vodafone
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Complaint by: dip on March 7, 2011, 2:29 pm in Mobile Service Providers

I am a vodafone prepaid lifetime subscriber . From last February, I noticed that suddenly vodafone deducted Rs. 5/- from my account and some cricket world cup contest message that has been flushed out in my set. This process will continue and everytime the same amount i.e. Rs. 5/- is deducted.

Pls go through my account amd immediately compensate the deduction from your side. If I do not get any solution , I shall switch over to other service provider with the same no.

Regards,

Moumita Chatterjee

Mob: ********55

Complainant's Goal: to get full refund against the deduction against no. 9674415255
Complainant's Target: Vodafone Kolkata
Complaint Location: India › West Bengal › Kolkata
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Recent Comments
4.
Thu, 05 May 2011  Soumen

Uff, marvelous Vodafone Officers. What a way of supressing complaints !! Hats off to you guys. Poor Customers, pity on you.

3.
Wed, 04 May 2011  Sudarsan Paul

Good solution...must appreciate Vodafone...

2.
Wed, 09 Mar 2011 - Business Reply from - Vodafone India (Vodafone Kolkata)

Hi Moumita,

Thanks for writing in. We would like to inform you that the alert has been deactivated and credit for Rs.45 has been given as a gesture of goodwill. For any assistance in future, please email us at vodafonecare.kol@vodafone.com We're happy to help!

Regards,
Vodafone Customer Care, Kolkata.

1.
Mon, 07 Mar 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to Vodafone Kolkata on March 7, 2011, 2:29 pm