I have taken ICICI Prudential Life insurance (Policy No- 06416593) of Rs 20,000 annually. I have deposited Rs 10,000/- dt 05/02/2010 with ICICI agent Mr Gursaran (9780818989) and Mr Ashish (9646541769) from Ludhiana Sales division (L2, feroz Gandhi Market Ludhiana, Branch. Ph No 0161 5081015).
I was given an aknowledgment from Mr Gursaran and Mr Ashish. (scan copy attached) during their visit and collected the money from my end (Application No 35574826).
But when i have contacted the branch regarding withdrawal of my money, it was told that the money has not been deposited into my account.
Also when i visited the branch on 18/11/2010 Mr Gursaran was present in the said branch and he himself acknowledged that he along with Mr Ashish has taken the money from my house in front of all the employees of L2 Ludhiana Branch.
Now icici customer care is saying me that receipt is not valid. I am attaching proof as scan copy of reciept i got from icici agent.