Indian Railways - Train missed due to wrong information display on http://www.trainenquiry.com
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Complaint by: Sumit Sinha on July 23, 2010, 11:44 pm in Internet Related

Hi

I had a booking on train Patna to Ernakulam (6310) dated 23 July 2010.

The information displayed on http://www.trainenquiry.com , partner of official site of Indian Railways says that this particular train was running late by 9hr 06 min and its revised daparture was 23:41.

When we reached station to catch the train ,we came to know that train had already left at 21:00

So because of wrong information and carelessness on indian railways we missed the trains.

So my request is if they dont have correct info please dont publish anything wrong.

Regards,
Sumit

Complainant's Goal: Refaund the ticket charges
Complainant's Target: Indian Railways
Complaint Location: IndiaBiharPatna

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Thu, 23 Jul 2015  kcantony

Yes, Mr. Sumit U R right
What I want to suggest that concerned railway people should be more vigilant about the updation of information to the public to avoid such situation.

1.
Fri, 23 Jul 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Indian Railways on July 23, 2010, 11:44 pm