Vodafone Kolkata - fraudlament deduction from Vodafone again
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Complaint by: dip on August 16, 2011, 5:46 pm in Mobile Service Providers

The below complain is not solved as claimed by Vodafone . Every time I try to contact
their call center executives after many attempt, they said that ur request is enrolled and u will get refund shortly but nothing happened i.e. I haven't get any talktime yet.

I recharged for Rs. 150/- on 11th August 2011 ( Full talktime on 150 recharge scheme but no extra local free message ) but I get talktime worth Rs. 135.99 i.e. Rs. 14/- was due & no message . I wait for a long time but didn't get it . Therefore it is ur duty to compensate me the remaining talktime value at the earliest.

Regards,

Manasdip Chatterjee

Mob: ********03

Complainant's Goal: to get due talktime
Complainant's Target: Vodafone Kolkata
Complaint Location: India › West Bengal › Kolkata
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Complaint marked as SOLVED from complainant!

Recent Comments
2.
Thu, 18 Aug 2011 - Business Reply from - Vodafone India (Vodafone Kolkata)

Hello Manasdip,

Thanks for writing to us and for your time on the call. Trust we were able to assist you with your concern and hope your services are working fine now. For any further assistance please write to us at vodafonecare.kol@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Kolkata

1.
Tue, 16 Aug 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to Vodafone Kolkata on August 16, 2011, 5:46 pm