Croma Retail - Croma Retail is not replacing faulty USB flash drive
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Complaint by: Lakulish Pandya on October 16, 2013, 12:59 pm in Consumer Electronics

I purchased croma portable USB flash drive on August 2011. This product comes with 5 years warranty. Recently this USB has stopped working so I approached to croma store at Rajkot but they denied for replacement because I did not have the bill. Actually there is no law under which bill is necessary. I have warranty card which mentioned 08/11.

Pls. provide me replacement for the same.

Complainant's Goal: Need replacement of USB
Complainant's Target: Croma Retail
Complaint Location: India › Gujarat › Rajkot
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Recent Comments
3.
Fri, 18 Oct 2013 - Business Reply from - cromaretail (Croma Retail)

Dear Lakulish Pandya,

We would like to get in touch with you.

Request you to share with us your contact details (phone number or e-mail id) to allow us to get back to you.

If you wish to get in touch with us for any purpose, please feel free to call us on 1800-258-3636 or e-mail us at customersupport@cromaretail.com

Thank you,
Team Croma

2.
Thu, 17 Oct 2013 - Business Reply from - Croma Social Care (Croma Retail)

Dear Lakulish Pandya,

Request you to share with us your contact details (phone number or e-mail id) to allow us to get back to you.

1.
Wed, 16 Oct 2013 - Business Reply from - cromaretail (Croma Retail)

Dear Lakulish Pandya,

We would like to get in touch with you.

Request you to share with us your contact details (phone number or e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant
endeavor to ensure the same.

Sincerely,
Team Croma