Croma Retail - Refund against product unavailability
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Complaint by: Sandip on July 12, 2010, 7:52 pm in Retail Stores

I purchased a split AC, Glen Chimney and fan. The product was to be delivered on 1st July 2010, but wasn't delivered. I called Croma on 3rd July to enquire, they said they will deliver next day.
when I called the next day, they said the product was faulty and I needed to purchase another chimney.
I went to buy another chimney but they didn't have another Glen chimney so they promised to refund the money.
I have been following up daily but they refuse to refund my money saying the signing authority is not there.

Complainant's Goal: Need refund of my money
Complainant's Target: Croma Retail
Complaint Location: IndiaPoona
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