Vodafone Delhi - Mobile balance deducted
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Complaint by: Sudhir Yadav on November 16, 2016, 10:21 pm in Mobile Service Providers

Hi there! My name is Sudhir Yadav. My mobile number is 9811469587. Vodafone deducted Rs. 20 from my mobile balance on 15 November without any reason. When I called on customer care number, they told me that my balance got deducted because I had called on an international number ,which is absolutely incorrect. Infact, I didn't call on any number on 15 November. When I asked them about the country of the international number, they told me that they did not have information about that. This kind of an act is completely unethical on the part of Vodafone. Also, I didn't expect such kind of behavior from Vodafone since I have been using their services for a long period of time.

Complainant's Goal: To get my deducted balance back.
Complainant's Target: Vodafone Delhi
Complaint Location: IndiaDelhi

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