Dear Sir / Madam

On 8th or 9th July 2009, i took Vodafone post paid connection from Vodafone office, Sector-18, Noida for my son who is studying in class IX in one of the boarding school in Noida. Madam Neha (Vodafone executive) advised us (me and my son) to go for post paid connection and assured Vodafone representative will come to school hostel for collection of payment and also in case of any problem she can be contacted over her mobilie phone which has never been replied by her. For id proof, my son\'s copy of passport was given to her and she informed within one week period, verification will be done and this number ********53 will be activated.

After one week, i received a phone call from Vodafone he said the no. ********53 cannot be activated because my son is only 15 years old and asked to submit any other persons details (with id proof) who is staying in Noida to activate this number.

I don\'t understand why this thing was not told at the time of giving post paid connection. I have been transfered from Noida to Orissa that i had told to Vodafone executive and she assured there will be absolutely no problem.

From this incidence i understand that Vodafone is interested in selling connections and they assume, after payment of the new connection customer will run what ever way they want to maintain the connection .

I want to inform every one about this crooked style of selling Vodafone connections.


Thanks

R D Sabherwal
Senior Manager
Indian Oil corporatiion Limited
rdsabharwal@rediffmail.com