On 08th Sept 2010, I tried to book a tatkal ticket on train No.6525, Kanyakumari Express, from Coimbatore to Bangalore at 8.01 AM. The transaction ID is 0249452094.The amount of Rs.548/ was debited to my ICICI SB A/c through net banking and at that particular time, even though tickets were available,and the amount was debited to my SB A/c, the ticket was not issued to me be by IRCTC.
Even a second attempt at this time through my credit card was a failure, eventhough, tickets were available at this time also, i.e., at 08.15 A. M., forcing me to think that there is a definite racket behind this non-issuance of the tickets by IRCTC.
I hereby lodge my strong protest / complaint and request you to probe into some deliberate delaying tactis which appears to be working within the system, as this is not the first time I am encountering this problem.
Also let me know as to how you propose to compensate me for the mental tension and pressure undergone by me at the hands of IRCTC.
Dasarathy V.S.
0********45
Bangalore
08th Sept 2010
An email communication has been sent to IRCTC on September 8, 2010, 8:57 am