Mine card no is 5520********6751 , customer ref ********25 dated 17/10 , cheque no 663401 ,

I had requested CITI BANK for LOAN ON PHONE FOR RS 500,0000 in month of October , I was told that I will be getting DD in 4 working days thru BLUE DART , as address mentioned in records was my permanent residence but presently was under renovation , I contacted BLUE DART regarding this , but the same was being sent back with remarks user not staying . Again I called and clarified that still my mother is staying there . but in order to avoid any confusion , I had updated my Address on Oct end / Nov . Again I was being promised that DD has been despatched and was provided a refrence no . of BLUE DART COURIER , when I enquired from BLUE DART , I got message the courier returned with remarks user not staying , Inspite of my updating the Address that courier was adreesed at older one .
Again I talked to Bank and then I being informed that more time has passed and that DD is no more valid , you apply for fresh , OK again I applied with a request note for BLUE DART to call in order to ensure availability , but recd no call again I checked with BLUE DART and instructed to deliver on 23rd NOV in 10 AM to 12 PM . I took leave and waited at home till 1 PM , but no one came then in evening I got this courier delivered .

When I opened , I found DD of 5 Lacs dated 17th October with a validity of 1 month . This is rediculus I had applied loan for a particular purpose due to not receipt of this < I had to borrow money at higher interest rate . May I request to kindly look into this and compensate . and arrange to get me new DD ASAP