CITIBANK India - harassment
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Complaint by: Atish Ghosh on February 17, 2010, 1:12 am in Loans All

One Personal Loan was taken from CitiBank in Yr 2005 and Loan Account No. is Personal Loan- LCA-TGR-4543806.Due to problems the Loan was settled in the Yr 2006 and Bank issued two subsequent settlement letter but had not collected Money as per the settlement Letter and as a result the said Loan stands till as disputed.
Now Bank comes with an abnormal /fictituous fig amounting Rs. 47809.52
Now their recovery agent abuses me and my family.
Kindly intervene and close the issue forever.

Complainant's Goal: settlement and close the issue
Complainant's Target: CITIBANK India
Complaint Location: IndiaWest BengalKolkata

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Thu, 18 Feb 2010 - Business Reply from - India Collections Grievance Head (CITIBANK India)

Dear Customer,

Thank you for writing to us.

Your query reference number is 11390604

This query will be tracked through the above reference number and we request you not to change the subject line for future correspondence.

We shall revert to your query in 7 working days .

Assuring you of our best services.

Customer Care Unit
Citibank N A

Wed, 17 Feb 2010  Message from Helpdesk

An email communication has been sent to CITI BANK India on February 17, 2010, 1:12 am