Some unknown person has stolen and done transactions on my Citi Bank Visa Credit Card 4054-5000-6105-4009 between 1 jun 2009 to 3rd jun 2009 of total amount Rs. 20,644.72
Earlier As I have spoken to Mr Sujit, Manager, Citibank, Hyderabad. He told that you have to first lodge an FIR for this. then on basis of FIR, citibank and police will do investigation of this issue by verifying slips signature, watching CCTV footage or whatever possible way.
I have lodged FIR (FIR NO 722/2009) on 11th June 2009 at Kukatpally Police Station (SHO-CI), General Diary Reference Entry No - 4, Time: 13:00.
I have also provided 2-wheelar no of suspect AP 29 3797 provided by Citibank Hyderabad Investigation team (Phone: 040-40005867, 9959046572 by Mr Shravan).
I want to know about status of Investigation done by Citibank.
Citi Bank is collection department is everyday calling for money recovery from me.
Now I have to pay finance charge also on outstanding fraudalent transaction amount of Rs. 20,644.72
I have spoken to local Hyderabad Citi Bank office, but there was no positive response from citibank side. They told when Police will approad them then they will start proceeding.
Can you please help me out by looking into this crime case to accelerate the investigate of it.
Thanks & Regards,
Plot No -11, MIG -I , IX Phase, KPHB Colony, Kukatpally