Mahanagar Gas Limited - Wrong Billing
Contact Complainant     1760 Views     Report Spam  
Complaint by: paragrane on July 6, 2010, 5:28 pm in Utility Services

I had been paying regular bills of MGL. My customer No(Account No) is 210000083175.

The last bill I paid is on 30 Nov 2009. Then MGL has not raised any bill on me and suddenly in the month of Feb 2010 they send a bill for 10000. Bill no 050000020916.

I have lodged a complaint on their website but no Response. Details are as follows.

Customer Service Reference No 375165
Your complaint code is Billing35399

I have recd a wrong bill of Rs. 10405 (Bill no 050000020916). My average consumption is 24 Units per month. You have shown my meter reading on 20th Jan 2010 as 261 which is incorrect. As per me two months before the reading should have been around 975 units. When I informed your customer Service person she said it is a mistake of MGL. So I am ready to pay only around Rs 650 as my two months bill. So send me a revised bill for Rs. 650.

Complainant's Goal: TO get correct bill
Complainant's Target: Mahanagar Gas Limited
Complaint Location: India › Maharashtra › Mumbai
Would you like to Comment on this Complaint?
By clicking "Post Comment" button, you agree to our Terms of Services and Privacy Policy
Recent Comments
3.
Thu, 23 Dec 2010  Pramod G Mangaonkar

Bill given to us for Dec10 is wrong
Bill no-200004247489
Bil Date-13.12.2010

2.
Thu, 23 Dec 2010  Pramod G Mangaonkar

Bill given to us for Dec10 is wrong
Bill no-200004247489
Bil Date-13.12.2010

1.
Tue, 06 Jul 2010  Message from iComplaints.in Helpdesk

An email communication has been sent to Mahanagar Gas Limited on July 6, 2010, 5:28 pm