Voltas Limited - VOLTAS A/C MALFUNCTION
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Complaint by: seema wilson on June 3, 2009, 9:42 am in Consumer Electronics

I had purchased voltas window a/c vertis premium 1.5 ton on 17/05/05.. After three months on 23.08.05 the a/c was collected for repair of compressor. Again in 2007, the a/c stopped cooling complaint was lodged and again the a/c collected for repair. For what? No idea. Now for the past two months when the tempreature is 38 or above, it takes a/c 12 hours to come down to a temperature of 27. Complaint was lodged on 16/4 complaint no. 09AP161335, technician attended the complaint on 21/4 and charged 2200 for putting gas. After two weeks again the same problem. Complaint was again lodged on 20/5 complaint no. 09MY200090. Te4chnician charged 700 for servicing. Again without any result. Again complaint was lodged wherein the technician said the compressor has to be changed. Today again complaint has been lodged via complaint no. 09JU030057 for change of compressor. No answer. Should i go to consumer court.

Complainant's Goal: To get my /ac repaired and let the others know how much harrasement voltas gives
Complainant's Target: Voltas Limited
Complaint Location: India › Delhi › New Delhi
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Recent Comments
2.
Fri, 10 Jul 2009  R. Sujitha

I BOUGHT VOLTAS 1.0 TON VERTIS PLUS (SPLIT AC-INDOOR-TA 4551028CC08C005586), VOLTAS 1.0 TON VERTIS PLUS (SPLIT AC-OUTDOOR-TA 451107C08E013015) ALONG WITH 4 KVA VOLTAS STABILISER (STD 8090990) FROM SRI MAURTHI AIRCON ON 1-11-2008.

FROM THE DATE OF PURCHASE TILL NOW (10.07.09) NO FREE SERVICE WAS DONE...I CALLED THE VOLTAS SERVICE CENTRE 044 23766645 SO MANY TIMES TO PROVIDE A FREE SERVICE BUT NO RESPONSE TILL NOW.

THEY ARE GIVING FALSE CONFIRMATION THAT THE AGENT WILL COME TODAY OR TOMORROW TO PROVIDE A FREE SERVICE BUT SO FAR NO ONE HAS COME TILL NOW...
THEY ALSO GAVE THE NUMBER OF MR. MUTHU KUMAR (SERVICE TECHNICIAN) WHO WAS ASKED TO ATTEND THE FREE SERVICE IN OUR RESIDENCE. HIS CONTACT NUMBER : ********04.

WILL THE HIGHER ATORITIES LOOK INTO THE MATTER AND DO THE NEEDFUL TO GET THE FREE SERVICE WITHIN THE STIPULATED GUARANTEE PERIORD 1.11.08 TO 1.11.09 ?

EXPECTING YOUR FAVOURABLE RESOPONSE IN THIS MATTER...

MY ORDER NO : 891623 RECEPT NO: 803911/803912 PAYMENT DETAILS : CASH

WE TOOK ORDER IN THE NAME OF SOJI RAMAKRISHNAN
C/O KISHORE KUMAR.B, S/O BALA SUBRAMANIAM,
D-31 STERLING LITTLE FLOWER APPARTMENTS,
NANDHIVARAM, GUDUVANCHERY,
CHENNAI : 603202.

CONTACT NUMBER : ********38, ********10.

1.
Wed, 03 Jun 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to Voltas Limited on June 3, 2009, 12:50 pm