Subject :- UPS not received . ( your reference no. 61728)

Sir,

Please refer my regd. letter dated 15-6-2009 & 11-7-2009 (enclosed).I am very sorry to write again that I am very much disappointed to see your attitude to resolve any solution on my complain. As well as I already contacted to Mr. Naresh Kakker Prop. New Gen System, Bathinda.

On Monday Madam Aasha said that we do not have time to look in to your complain & talk me on Wednesday. Today, when I contact at your office at 12 O’clock then Madam Aasha gave me rudely reply by saying her company did not care about my complain & forget about the UPS .

Here I would like to remind you once again that I purchased the Compaq Desktop SG3540 IL on 10-01-2009 from New Gen System vide bill no. 962 of Rs. 24350/- with the assurance that within four – six weeks I will get both of my gift after paying Rs. 999/- ,the same amount was debited from my account on 30-01-2009. & after three months I received only one gift that is all in one Printer , along with a promise that after one week UPS will be supplied but after four – five weeks I received a broken UPS which was refused to take by me .

Now, it is my third & last reminder to you sir, with a hope that you will be definitely & seriously look into the matter & will send a UPS immediately to me because I have already suffered the lot of loss and mental agony with your dealing .