Hewlett Packard - i AM Very much disappointed with HP / Compaq Computers /desktops
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Complaint by: Vishwas on August 12, 2009, 12:26 pm in Computers and Accessories

I would like to that I purchased the Compaq Desktop SG3540 IL on 10-01-2009 from New Gen System vide bill no. 962 of Rs. 24350/- ,and after very first week its dispaly failed to work that is why I register my complain to HP customer care helpline , and after some days the technical expert from company replaced its mother board. after two or three months again it started to show high temperature of CPU up to 65.due to that problem auto shut down problem started, again I contacted to HP customer care helpline , and after some days the technical expert from company replaced its internal mother board fan, but after some days again same problem faced by me ,again on 1/8/2009, I contacted to HP customer care helpline , My case Id no. is CA0810755 and after some days the technical expert from company replaced its another fan ,but my problem did not resolved, Temperature of CPU was started from 62 degree Cal. and went to 66 degree & after some time system shut down automatically . I am so much disappointed that perhaps I invested such a huge amount on company product for peace of mind ,but from the beginning I am suffering a lot to purchase such a inferior quality product of such a reputed company .Coustomer care executive gives me assurance that your problem will solved from Ludhiana office, But Ludhiana Office\' technical did not taking any serious note of my problem .
I want that my system should be replace immediately .

Complainant's Goal: COMPANY SHOULD REALILISE ITS FAULT , PROBLEMS FACED BY COUSTMERS SHOLUD BESOLVED
Complainant's Target: Hewlett Packard
Complaint Location: IndiaPunjabBathinda
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Wed, 12 Aug 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to Hewlett Packard on August 12, 2009, 12:26 pm