On 23-09-2013
One order has been placed in snapdeal.com for lenono laptop by using credit card. i got mail from snapdeal after completion of my payment. Here we can figure out in the following content that estimated date , payment bill and courier tracking number from bluedart.
On 26-09-2013
i had contacted them for the shipment status. i was replied as product will be dispatched today or tomorrow.
when order has been placed for Lenovo laptop in snapdeal, I got one mail from snapdeal for the order details.
I have been Provided wrong courier Tracker number is 5********06.which has been delivered before 10 days(on 13-09-2013) of my order placed(23-09-2013).
Waybill No : 5********06 Reference No:********92
Pickup Date 10 September 2013
From Manesar
To Surat
Status SHIPMENT DELIVERED
Date of Delivery 13 September 2013
Time of Delivery 19:00
Recipient Stamp
They have cheated me with wrong courier track id is 5********06.
since 10 days I have raised multiple requests for status of my product shipment delivery.i have been allotted multiple request id`s which are not responded.you can refer those request numbers here as #3342036,#3398761,#3399299,#3399330,#347080,#3459969
but,there is no any response for above requests.
Daily I have been calling them 10 to 15 times. It`s too embarrassing me.
In this process, since 10 days I was not replied with proper response.
On 03-10-2013, one of their team member(anurag) said in the phone conversation that we will share one mail for initiative refund amount for confirmation by today evening. But, still I was not sent.
Just I want to get my amount as refund. am not asking them product. just am asking my amount.
On 07-10-2013
mounika (snapdeal customer care) called me at 3-00 pm.and said that they would update me by this tomorrow.but,still there is no response.
Thanks
Ravi Gaddam
ravi.gttr@gmail.com
********95
my registered mail id :usha********@gmail.com
complaint no:18306159
Snapdeal is a big fraudster website forever.They stole or looted my sd cash like a thief and I am hanging with these inhuman fraudsters for refund over 1 month.The customer care service is very bad and useless .Customer care representatives do not keep up their promise.When I talk to them over phone ,they always say hold on for 2 mins (like 2 mins maggie )and escape.So never shop from these insane fraudsters,they themselves do not know what genuine means and making an advertisement.
my registered mail id :usha********@gmail.com
complaint no:18306159
Snapdeal is a big fraudster website forever.They stole or looted my sd cash like a thief and I am hanging with these inhuman fraudsters for refund over 1 month.The customer care service is very bad and useless .Customer care representatives do not keep up their promise.When I talk to them over phone ,they always say hold on for 2 mins (like 2 mins maggie )and escape.So never shop from these insane fraudsters,they themselves do not know what genuine means and making an advertisement.
complaint no:18306159
Snapdeal is a big fraud. they sell faulty products. I purchased a laptop from Snapdeal .many problems in laptop. service center not helped me they sell contact your seller.Snapdeal not reply of my calls or email. order id-1********5.mobile -********23
i have ordered Oleva AD & Faceted Blue Crystal Pendent Set & Pearl Watch Combo (ordered no- 13********). But i got only watch, they have not sent the Pendent Set. i have complained them (complaint number 3782455), but till today no result.
whenever i call them, the customer care will tell within 24 or 48 hours, they will solve it.
I have been Cheated by snapdeal
my Order No is 12******** which was placed on 23-09-2013
my email: ravigaddam226@gmail.com
I have been Cheated with wrong courier tracker no :5********06 which has been delivered before 10 days of my order placed.
Placed Order on 23-09-2013.still there is no response from them.
they have been saying **** and bull stories for delaying.
don`t shop in snapdeal.recently big fraud was done in snapdeal.
hopeless and careless customer care service of snapdeal.
SnapDeal should be banned immediately.i have all evidences like sms and mails of their cheat.
ravigaddam226@gmail.com
Dear Ravi Gaddam,
Sorry for the inconvenience. This is to inform you that your concern listed 7 Oct 2013has been noted and our team is working on it. For any further clarifications, please write to us at writetous@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team
my registered mail id :usha********@gmail.com
snapdeal deserve to be fraudsters.
I bought a product id : 5258405055 of worth rs 1926 from snapdeal using my cash in my sd accountand cancelled it immediately on very next day.Anyway they took rs 1926+unwanted rs 330.I got rs 1926 after a long battle of 1 month,it was ridiculous.but where is rs 330 which they robbed unwantedly.
You have refunded me rs 1926 on my sd account,but the
actual amount was 2553 before purchase of product id: 5258405055.
It is clear that you stole rs 330 from my account.
THE PERFECT EVIDENCE
The original balance=2553.
The deducted amount=1926+330
The balance after deduction=296
The balance after refund(now)=2222
The amount to be credited in my sd account is rs:330.
When will you refund it????????????????
Here is the reply email I got from snapdeal for grabbing rs 330
Dear Usha,
Greetings from Snapdeal!
We apologize for the inconvenience caused.
We would like to inform you that we are offering you a compensation of Rs.330 /- in the form of SD cash.
My opinion :
The sd account and money is not safe for customers, better discontinue it,else you are the one who are gonna suffer. snapdeal is a crap.
Its my money which you grabbed insanely. still I did not get my money which you stole.
When will I get it?????????