REFUND NOT PROCESSED-snapdeal.com- iComplaints.in

snapdeal.com - REFUND NOT PROCESSED

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Complaint by: ayesha0804 on February 11, 2014, 7:57 pm in Online Shopping

I purchased a Neil`charcoal barbecue from SNAPDEAL.COM, and received a faulty product the company being at fault was not ready to refund my money but somehow after lot of efforts from me they agreed, but after providing all the bank details and having returned the product it`s been good long 10 to 12 days after their last email about the initiation of the process for the refund i have not received my money back that is an amount of 2400 rupees. The team SNAPDEAL is not responding please help me to get back my money as early as possible

Thank You.

Complainant's Goal: TO Have my money back

Complainant's Target: snapdeal.com

Complaint Location: India › Andhra Pradesh › Hyderabad

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Wed, 12 Feb 2014 - Business Reply from - Snapdeal (snapdeal.com)

Dear Ayesha,

Sorry for the inconvenience. This is to inform you that your concern listed 11 FEB 2014 has been noted and our team is working on it. For any further clarifications, please write to us at writetous@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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