I have ordered Reebok shoes by mid of May 2009 through their website. nextday, customer care called and informed to again order the same through voice system as my web order not executed due to technical problem. so i did.
On may 26th, i have recd one parcell containing reebok shoes. next day also, one more parcel came, which i refused to accept from the courier man (Dart Mail). Immediately, i have informed INDIA TODAY BOOKCLUB regarding this.
But next month credit card bill, they have deducted twice Rs 2500. From 10th of June 2009, I am struggling to get my money back through emails, no. of phone calls, as on today no output. I have gone through severe mental torture and heavy stress, due their poor negligence and lethargic attidude towards consumers money.
Kindly get my money back along with the compensation of Rs50000
Thanking you
Yours faithfully
G.Suresh
provide your order details so that we can do the needful.
India Today Book Club.
Dear Mr. G. Suresh,
We have come across your on line complaint on
We have gone through your complaint, we request you to kindly provide us the scanned copy of your credit card statement along with the auth code so that we can check the details and inform you the same.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com
or call us at 011-40502424.
We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.
Thanks & Regards,
Team,
Bag it today
An email communication has been sent to India Today Book Club on August 27, 2009, 4:34 pm
Dear Sir,
We have come across your on line complaint on
We have gone through your complaint, we request you to kindly provide us your membership number and your order number along with your complete address so that we can check the details and inform you the same.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com
or call us at 011-40502424.
We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.
Thanks & Regards,
Team,
Bag It Today.