Hi

I bought a Videocon AC on 6-June-09. The fan stopped working within 3 months.

I registered a complaint with the customer service on 9th of September. The service received was highly poor and incompetent. It is almost two months now but the AC is still in non working condition. Almost every day I contact the service center, the dealer, the customer service, the service area manager however false promises are made every day to close the complaint.
I never thought that a company which spends so much on marketing the products could have such a low leveled service plan.

Hope to get a positive response
Saryu