eBay India Private Limited - Ebay not refunding money for my claim(My claim Id:1440695) for damaged mobile ph
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Complaint by: sramu on December 27, 2015, 11:30 pm in Online Shopping

Sir,
I purchased Intex Aqua A2 mobile but they changed the color.In the description in ebay page they mentioned black color..I actually ordered black colour.But they have sent it blue colour.I applied for the claim. But they closed my claim with 5oo rupees coupon.BUT ACTUALLY THE PHONE IS NOT WORKING..FREQUENTLY IT IS SWITCHING OFF AUTOMATICALLY..CELL IS NOT SHOWING ITS SIGNAL BAR..SIM CARD SLOTS,MEMORY CARD SLOTS ARE DAMAGED..SIM CARDS ARE NOT WORKING AT ALL..
My Claim ID in ebay is: 1440695.My PaisaPay ID : 40991819672 Item ID : 321827042572 ..Memory card slot and sim card slots are damaged in that mobile.So Signal is not coming.I attached the photos of the damaged mobile phone.. So i request ebay to refund my money immediately..Thank you..

Complainant's Goal: Phone damaged and i want my money back
Complainant's Target: eBay India Private Limited
Complaint Location: IndiaTamil NaduTiruchirappalli

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Recent Comments
1.
Tue, 29 Dec 2015 - Business Reply from - Ebay (eBay India Private Limited)

Dear sramu,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.helpdesk@gmail.com

Thanks & Regards,
Team Ebay