eBay India Private Limited - I got a fake VAT paid bill for mobile
Contact Complainant     812 Views     Report Spam  
Complaint by: Manish on July 21, 2014, 6:08 pm in Mobile and Cell Phones

Dear

I am Manish. I have purchased Samsung Galaxy S Duos 2 on ebay.in on 30th June,2014.
I received my mobile on 9th July,2014. I register a claim on ebay under ebay gaurantee after that seller provide me fake bill two times.
Ebay don't take any action against seller and said me that return item to seller and we will provide you refund. I didn't do transaction for this.
PaisaPay ID : 36698835055
Claim ID : 562653

Regards
Manish

Complainant's Goal: I want a VAT paid bill and a proper action against seller and ebay
Complainant's Target: eBay India Private Limited
Complaint Location: IndiaRajasthanKota

Would you like to Comment on this Complaint?
By clicking "Post Comment" button, you agree to our Terms of Services and Privacy Policy
Recent Comments
3.
Mon, 28 Jul 2014 - Business Reply from - eBay India (eBay India Private Limited)

Dear Manish, We are glad to inform you that we have processed your refund on 27th July 2014. Please note that it takes at least 6 - 8 working days for the amount to reflect in your account.

In case if you haven't received it within the stipulated time we would request you to send us your bank statement from the date of transaction till date on paisapaydocs@ebay.com. Our team will co-ordinate with the bank regarding the same and update you via email. Thank you.

2.
Wed, 23 Jul 2014 - Business Reply from - eBay India (eBay India Private Limited)

Dear Manish, Thank you for sharing your concern with us.

We would like to inform you that as per our records you have already been asked to reship the product to the seller's address within the next 48 hrs and provide us a valid Proof of dispatch on insellerverification@ebay.com. Once the product reaches the seller in intact condition we would be processing your refund.
However, failing to do as instructed within the stipulated timeline would lead to closure of this case.

1.
Tue, 22 Jul 2014 - Business Reply from - eBay India (eBay India Private Limited)

Dear Manish, We have taken a note of your details and will get back to you with a resolution at the earliest.