eBay India Private Limited - Warranty Issue
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Complaint by: Rahul Garg on November 19, 2015, 11:05 pm in Mobile and Cell Phones

I have purchased HTC desire 626g Plus for RS 14290 from ebay.in around 1 months ago and its was in 12 months HTC warranty . So, recently i started facing problem in handset so i approached to HTC service center but they denied and gave the reason that the product has been purchased from ebay so we will not provide any service. So, i talked to the ebay customer care but they are also not helping me & that time they asked for a proof but that time i didn't have any proof . Yaa but now i have a proof & i am uploading the same on this site. You are worst site i have ever experienced in my life & i can bet that even a CHINESE COMPANY can give a better service than you people. Kindly stay on your words as i am uploading the screensgot in which HTC has clear mentioned that we will not provide warranty from the products purchased from ebay.in

Complainant's Goal: Refund
Complainant's Target: eBay India Private Limited
Complaint Location: IndiaHaryana

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Fri, 20 Nov 2015 - Business Reply from - Ebay India (eBay India Private Limited)

Dear Rahul Garg,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.helpdesk@gmail.com

Thanks & Regards,
Team Ebay