eBay India Private Limited - EBAY REFUND OF MONEY
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Complaint by: Dushyant on November 12, 2014, 11:46 pm in Ebay Scams

LOTTERY, SMS, EMAIL & ONLINE SCAM ALERT - THESE SCAMS ARE VERY DANGEROUS!
Lottery, SMS, Email and Online scam letters are sent out by the thousands and thousands every day. There are only two things they want - your money and your identity. A simple mistake can lead to loss of your identity and money.

Read more at - Lottery & Online Scam Alert

Kindly look into the issue and take necessary action please otherwise I have to complaint against eBay to the consumer court.

Regards

Dushyant Kashyap
9899390860

---------- Forwarded message ----------
From: dushyantkash21@yahoo.comDushyant
Date: 11 Nov 2014 21:21
Subject: Re: An eBay Guarantee* claim has been opened for your transaction
To:
Cc:

Dear sir/mam

Its been a very poor experience to shop with ebay. No response is being provided to the consumers. I would surely complaint to the consumer complaints against it. After so many calls and mails there is no response.

On calling the customer all the executives are made busy and a long hold is given to the consumers I wud surely send you the screenshot that for how much I was waiting to get connected but for half n hour I m not able to get connected.

So poor experience with eBay

Kindly look into the issue or I had to take an immediate action against this.

I want my money return .

Tomorrow I want an action against it
Otherwise I have no option rather than to file a complaint against consumer harassment.

Regards

Dushyant Kashyap
9899390860

On 11 Nov 2014 16:06, dushyantkash21@yahoo.comDushyant wrote:
Kindly improve your IVR man for half n hour I m holding the phone your IVR says that all our executives busy attending other calls.

I m fed up with the services.

I want an immediate action against it.

Regards

Dushyant Kashyap
9899390860

On 11 Nov 2014 03:42, eBay wrote:
eBay Guarantee * - Don't worry, Buy happy!
eBay
eBay Guarantee

An eBay Guarantee* claim has been opened
Hi dushyant,

We regret that your experience with your purchase was not satisfactory. We have noted your request under eBay Guarantee* and the seller has been notified about the claim and we will shortly update you on the status. While we work towards resolving your claim, we request your patience and understanding.

Click here for more information.

Here are the details of the claim -

Reason for claim :Item not working/broken

Desired resolution :I want my money back

Item Information

Claim ID: 744781
PaisaPay ID: 37811566979
Item number: 121428956189
Email reference id: [#0660bf648cda44a19db0960ea1a4bf7d#]

Complainant's Goal: I WANT MY MONEY REFUND PLEASE
Complainant's Target: eBay India Private Limited
Complaint Location: IndiaHaryana

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Recent Comments
2.
Fri, 21 Nov 2014 - Business Reply from - eBay India (eBay India Private Limited)

Dear Dushyant, Thank you for sharing your concern. We regret to know that the product you've purchased has stopped working.
We at eBay provide 30 days of purchase protection i.e. eBay Guarantee*.
But as per eBay policies products with Manufacturer warranty are excluded from eBay Guarantee* coverage as you can visit nearest Authorized service center of the Brand and get the issue resolved. So we would request you to visit the nearest service center and get the issue resolved.

1.
Mon, 17 Nov 2014 - Business Reply from - eBay India (eBay India Private Limited)

Dear Dushyant, We have taken a note of your details and will get back to you with a resolution at the earliest.