- Amazon delivered wrong product and not replacing it for the same old price
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Complaint by: Vinay Sharma on June 25, 2017, 9:40 pm in Mobile and Cell Phones

I ordered an honor 8 for 16598rs. Order no 407-7857149-3901931. They delivered me an honor 8 lite which i spotted while opening in front of the delivery boy. And being ordered another phone i didn't opened anything and returned the phone. Now when i ask the customer care to send me the right piece. They said i had to order another one which is going for more than previous amount. This thing frustrates me as to wrongfully guide people to buy stuff and don't deliver on it. This is bad policy to not replace the order. How big is a mere 2000rs mark matter to a big company. But it surely does for a student like me. It caused me inconvenience and i got a sorry in return.

Complainant's Goal: To replace my order for the same amount.
Complainant's Target:
Complaint Location: IndiaMaharashtraPune

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