Tikona Digital Networks - Tikona: Worst Service and harassment for bill payment.
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Complaint by: Tejas on January 24, 2011, 8:12 pm in Internet Related

Hi Team,

My name is Tejas Maladwala, I was using Tikona internet broadband, I have started using this from around Aug/Sept 2010. First 10 days it was working fine after that it started giving problem I have launched complaints in customer care after that also service was so poor that problems are getting sorted out in 2 or 3 days minimum.

On 26th Oct 2010 the internet stopped working & then never got connected. I waited for 4 days then I launched complaint in customer care but nothing happen. I waited for more 2 days once again I call at customer care nothing has happened. For next 15 days I regularly call customer care but nothing has happened. I stopped calling customer care but was try to connect the internet for next one month. I am fed up of service. Then they started calling for bills on regular basis. I have disconnected the service but they still call for bills.

I am fed up of Tikona. They even sending person at my place. I want launch compliant against Tikona.

Please help.

Regards,

Tejas Maladwala
Mobile : ********68
Tikona Cust. id : 1102279999

Complainant's Goal: Want to stop the continuous call & people are coming at my home for Bill payment
Complainant's Target: Tikona Digital Networks
Complaint Location: IndiaVirar
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Recent Comments
2.
Tue, 01 Mar 2011  Raveendran Nair

I too have a very bad experience with Tikona, When sales guy came for Demo it was told that there wont be any complaint about the speed and connectivity etc.. Believe me every thing is ***. Once it is installed even the sales guys are not concerned and their customer service people will just take your call but will not revert at all and the problem will unresolved.

I just got the connection yesterday, I have asked them to remove the equipment and refund the money

1.
Mon, 24 Jan 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to Tikona Digital Networks on January 24, 2011, 8:12 pm