I subscribed Tikona broadband connection in early 2015. It was a horrible connection as most of the time it was down. I made several complaints but that did not work. Finally I asked them to disconnect. But they did not disconnect. I chased them several times but they still did not disconnect. Finally I sent a few mails to them and then they disconnected.
Tikona kept me charging for the period till the disconnection in June 2015. Since Oct 2015 I started getting threat calls from people who claimed to be lawyers in Delhi Civil Court and Delhi High Court. They threatened me to ruin me financially by blocking all my bank accounts, my familiy members' bank accounts, disqualifying me from all govt and private jobs. Today they called me and threatened me by using slangs. They all claimed to be representatives of Tikona.
Funny part of it is Tikona Customer Care and Nodal Officer never replied to my emails, never addressed mycomplaints but they deployed goons to fetch money from customers.
My registered email is shambadatta@gmail.com
Dear Subscriber,
This is a gentle reminder to follow-up on your concern listed on Feb 27, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on tikonacare@tikona.in mentioning your assigned reference number TIKFB3295 in the subject line.
Regards,
Tikona Care
Dear Subscriber,
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKFB3295 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on tikonacare@tikona.in
Regards,
Tikona Care
Dear Subscriber,
Gentle reminder # 2
We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.
Regards,
Tikona Care