Hi,
My User Id is 1106097199 in the name of Chirag T Chande.
I was promised Wi-Fi Router on plan 1999 by Ganesh (sales executive) also on installation copy I have written Router pending along with signature.
On calling sales executive he promised me to deliver Router on 12 April still I haven't received any return call from him.
I am losing my business because of this so kindly return my 2000 Rs or else provide me with Router.
"Dear mr.Sushil pande,
today since morning I was unable to login into tikona. But I followed guidelines provided by “sushil pande†for login process and problem is resolved. I really appreciate the customer support services of tikona.
Thanks for your support.
Regards,
Girija Dhamnekar"
Hello Sir
We thank you for your mail.
We have saved your details in our database, and forwarded them along with your grievance to the concerned Department. At Tikona Services, we try our utmost to keep you? our customers? satisfied. After all you are the reason and the very purpose of our existence. However, we realize that it is not possible for a brand to stay true to every customer’s expectations. But as we said, we will do our utmost.
Please be patient and help us serve you better.
Thank You,
Tikona Services
An email communication has been sent to Tikona Digital Networks on May 22, 2012, 6:25 pm
"Hello Sir,
We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter. Our team has gone through the details, and as per their update, there is 4 GB usage from customer’s user id. Issue with AP to which customer was getting connected was resolved and same was update to customer through SMS on Registered mobile number and in TT no: 1-22******** also.
User Id:- 1106097199 and Name:- CHIRAG CHANDE
Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service our Customer Care associate will be glad to assist you
Thank You
Tikona Services"