Vodafone Punjab - VODAFONE POSTPAID—THE WORST SERVICE
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Complaint by: satinder on December 1, 2013, 12:07 am in Telecommunications

VODAFONE POSTPAID—THE WORST SERVICE

I was using two corporate numbers of Airtel from last five years, one of them is ********17, the service was very good but just for change I port my number to Vodafone corporate Rs. 100 rent per month. When I got my bill it shows monthly rent Rs.250, I just shocked with it and I call to Vodafone store from where I got this number, they agree that monthly rent is Rs 100 ( I have all recording of conversations with Vodafone).
The most shocking think happen when they barred my outgoing of both numbers. I send mail to Vodafone corporate Punjab , they reply that they will sort out this matter, I have also given number of Vodafone store from where I got three numbers out of which two numbers got same rent problem.
Two days back I call to Vodafone Appellate authority, they assure me that your outgoing will start next morning. But today they barred my number and now my number gives message that temporary out of order.

As I have to attend urgent calls , I paid my bill today, my number is still temporary out of order.

I want to make complaint against Vodafone for giving false commitment and harassing me. I have recording of all communication from day one to till date.


VODAFONE MOBILE SERVICE IS VERY BAD SERVICE NEVER GO FOR THAT. NEVERRRRRRRRRRRRRR

Complainant's Goal: just give waiver for extra charges and rent according to commitment
Complainant's Target: Vodafone Punjab
Complaint Location: IndiaPunjabAmritsar
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1.
Mon, 02 Dec 2013 - Business Reply from - Vodafone India (Vodafone Punjab)

Hello Satinder,

Our team is looking into your concern. We will revert with an update in next 72 hours.

Regards,
Vodafone Customer Care, Punjab