hello poorvika mobiles you are VERY WORST in servicing mobiles for your customers, I bought XOLO A500 mobile in march 2013 in he month of jan 2014 i gave its battery for replacement still there is no response from your centre regarding that issue, myself only needed to ask for every time whats the status of that issue not even a single call from your side about that issue. really its very frustrating on your approach. Look into this issue as early as possible.
complain launched against: poorvika mobiles, erode. (opp. to abhirami theatre)
date of issue given: 5.1.2014
TILL DATE NO PROPER RESPONSE FROM THAT CENTRE.
Hi Yogi,
It seems the problem is not from Poorvika's end but from the customer service of XOLO mobile. I think you are wrong for blaming Poorvika for the wrong done from XOLO's end.
I'm saying this because of the personal experience I had with them. Poorvika's customer service is absolute best.
Dear Mr.Yogi,
Greetings of the Day!
Thank you for addressing your grievance to us.
This is in reference to your email dated 23/01/2014 regarding XOLO Smartphone A500 .We trust your complain has been resolved and no further issues at your end.
For any further query or feedback, please contact us at care@xolo.in
Warm Regard’s
Bharti Singh Rawat
XOLO Care
www.xolo.in