I have a huge list of complaints about my airtel datacard. Since purchasing it from Nov-2008, i\'m facing one or the other. Sometimes my plan gets changed without my request and sometimes my bills does\'nt come to my house address. After solving this problem with a great effort, then arises a new one.
I\'ve been charged CLIP charges on datacard from the first bill onwards. I wonder how Airtel generates such a blind records. Can you imagine Caller identification charges levied on a datacard. Also, according to my plan i\'ve 1 GB free usage per month. But everymonth i\'m charged for the total usage. Regarding this i gave repeated complaints which are already 1.5 months old. Untill now my complaint is not resolved and my services are barred from 15 days.
Can i get any sought of solution to my problem.
Dear Customer,
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Kamal Singh
Airtel Customer Service Team
An email communication has been sent to Airtel Telemedia Services on July 22, 2009, 9:40 pm
Dear Customer,
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Mohsin Khan
Airtel Customer Service Team