Airtel Mobile Maharashtra - i m not satisfied with the service provider
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Complaint by: chetna on July 17, 2009, 5:48 pm in Mobile Service Providers
I was using a mobile number since 8 yrs with all documents submitted when i took it. The number was a liufe time number it was valid till 31 dec 2032 by paying Rs 999/- but sudenly on 11th july 2009 then shut dowm my services and now when i went to the airtel office to ask that i want the same number again now they are saying that we r sorry we can:t do that . now what shud i do when all the transactions were done from the same number this is a real FRAUD what they r playing . i want an written answer
Complainant's Goal: i want the same number with the same facilities
Complainant's Target: Airtel Mobile Maharashtra
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1.
Sun, 19 Jul 2009 Message from iComplaints.in Helpdesk
An email communication has been sent to Airtel Mobile Maharashtra on July 19, 2009, 6:59 pm
Dear Customer,
This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolve the issue to your satisfaction.
Regards,
Mohsin Khan
Airtel Customer Service Team