Cheated time and again by Airtel.-Airtel Mobile Maharashtra- iComplaints.in

Airtel Mobile Maharashtra - Cheated time and again by Airtel.

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Complaint by: Farooq on December 15, 2009, 7:08 pm in Telecommunications

Mobile number: ********85

I am extremely disappointed being cheated time and again by Airtel.

On 10/12/2009 morning I got a SMS stating \"Thank you for subscribing the hello tunes. You have been charged Rs. 30 for 30 days\" Absurd isnt it? Because I never had sent any request to activate this subscription. Also I never took any call from Airtel.

Its not a surprise to me because it happened to me earlier as well and after attempting to contact the customer service multiple times I just gave up. This time as well I tried calling customer care couple of times but either it takes a really long time to connect to any advisor and if you get connected the advisors just hung up on you.

You just cannot imagine my level of frustration. 30 rupees is not a big money but because of those stupid deductions my balance went to negative and I had to face a lot of trouble as I wasnt able to make calls.

I Also wrote a complaint to Airtel customer greviences on 10/12/2009, but they dont bother to reply. Reference number of the complaint logged to Airetl is 1012200915503.

Regards

Farooq Baig

Complainant's Goal: Compansation and awarness

Complainant's Target: Airtel Mobile Maharashtra

Complaint Location: India › Maharashtra › Mumbai

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Complaint marked as SOLVED from complainant!

Recent Comments

2.

Fri, 18 Dec 2009 - Business Reply from - airtel_presence (Airtel Mobile Maharashtra)

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh kumar
Airtel Customer Service Team

1.

Tue, 15 Dec 2009 Message from iComplaints.in Helpdesk

An email communication has been sent to Airtel Mobile Maharashtra on December 15, 2009, 7:08 pm

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