dear sir/madam
Onida Customer Service

Sub: Misbehaviour by Your service Engineer

I am working in Hindustan Aeronautics Ltd,Engine Division,Koraput, a defence Public Sector Enterprises.

I have bought your Onida 21 Ky Theatre Model No: 21HT3 Chasis No: HT3-4094 on 25th Oct 2003 and it was up to my satisfication. A few few month back I had faced a problem with my remote which was not working though with new battries.

For that i contacted your service Engineer over phone to bring a new remote from Bhubaneswar,Orissa as i am staying far away from Bhubaneswar.He was always promising me to bring a new remote with my repeated contacts through one month.At last now i brought a new remote from Bhunaswar with much difficulty. so when i contacted him and told\" why are you giving onlly lip services over 1 month if you are not capable\" he is saying defiantly that you complain to whom you want to complain I don\'t care to any body. iwas totaly shocked by this misbeahviour

deeply hurt by his behaviour i am asking you\" is it your representative recruited by you carrying such type of misbehaviour?\"

hope to take necessary action at your end at the earlieast.

thanking you

yours faithfully,

J.K.Nayak
Bonafide Customer, Onida TV
Qr No: H-22 HAL Township
Sunabeda,Koraput,Orissa