RESPECTED SIR / MADAM,
I PURCHASED A MOBILE SIM CARD BEARING NO********00 ALONG WITH ALL MY DOCUMENTS 4OM \"KHELA R KHELA\" 27/04/2009 (I.M.S.I.NO.-404310201149864,SIM NO.-********002011498642,TYPE-SUK-49,MFD.-NOV.\'08.
AFTER GETTING THIS CONNECTION I FOUND THAT THE ORIGINAL CUSTOMER NAME IS MR.SUKHEN NIOGI OF HOOGHLY. I ASTONISHED THT I GAVE THEM MY DOCUMENTS BUT THE CONNECTION IS ON ANOTHER NAME .
I LAUNCHED A G.D. TO KHARDAH P.S. (G.D. NO.-2506 DT.-28/04/2009) TO BRIEF THE MATTER IN DETAILS BY WRITTEN AGAINST \"KHELA R KHELA\" & \"AIRTEL\" ALSO .THEN I FAX & SEND A LETTER WITH A/D TO BRIEF THE TOTAL MATTER ALONG WITH G.D.COPY TO THE MANAGER,BHARTI AIRTEL LIMITED, INFINITE BUILDING,5TH.FLOOR,SECTOR-V,SALT LAKE ELELCTRONOCS COMPLEX,KOL-91. THEY RECEIVED THE LETTER & THE A/D CARD HAS BEEN BACK IN MY HOUSE.
IN THE MEAN TIME I SEND TO MANY E MAIL & TALK THEIR CUSTOMER SERVICE OFFICER TO STATING THE PROBLEMS BUT THEY DIDN\'T SOLVE THE PROBLEMS OR NOT CANCELLED THE AGENCY OF \"KHELA R KHEKLA\".
THEN WITH ALL DOCUMENTS I WENT AIRTEL,BARRAKPOPORE CONNET. THE MANAGER OF THIS CONNECT RECEIVED THE ALL DOCUMENTS WITH OFFICE SEAL ON 28/04/2009 . THEN I SEND A LETTER WITH ALL DOCUMENTH TO LINDSAY STREET CUSTOMER CARE MANAGER ON03/08/2009 TH.DTDC COURIER SERVICE (CONSIGNMENT NO.- K36120029) BUT THE PROLEM HAS BEEN NOT SOLVED UPTO DAY THAT IS 09/08/2009 .
I THINK THAT THIS IS A CRIMINAL OFFENCE FROM \"KHELA R KHELA\",HALADHAR BASU ROAD,P.O.-PANIHATI,KOLKATA-700 114 & \"BHARTI AIRTEL\"
SO, I REQUEST U TO TAKE THE MATTER CARE FULLY & PUNISHED THEM AS EARLY AS POSSIBLE.
IF REQUIRED OLZ.CONTACT ME ********24
Dear Customer,
I would like to inform you that your concern listed on 9th August, 2009 has been resolved.
Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in
Regards,
Vinay chugh
Airtel Customer Service Team
Dear Customer,
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Mohsin Khan
Airtel Customer Service Team
An email communication has been sent to Airtel West Bengal on August 9, 2009, 5:37 pm
Dear Customer,
I would like to inform you that your concern listed on 9th August, 2009 has been resolved.
Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in
Regards,
Mohsin Khan
Airtel Customer Service Team