Axis Bank - AXIS BANK Debit Card-an UNAUTHORISED transaction has been made from my account
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Complaint by: HETAL on October 5, 2012, 1:24 pm in Banking and Finance

Respected Sir,

It's been almost 4 months since i have lodged a complaint in AXIS bank Andheri-East branch regarding an unauthorised transaction from my account that also of amount 9000/-.
Below are the details:

Debit Card No: 5327 0202 0920 4596
Debit occured on 20-05-2012 and i received notification regarding the same on my moblile on 21-05-2012.

I was holding my debit card with me but still there has been a transaction without my concerns.
Thereafter I even blocked my debit card and lodged a complaint in Bank.

As informed by the axis bank officials that my case has been transfered to their FRAUD Unit so i lodged the complaint in Borivali Police station also(as said by the bank manager), so the Police officials investigated the matter and said that the transaction is been made from Malad Lifestyle retailers.

Now they dont take any responsibility to investigate further,So i contacted bank many times but no response from them.

I was informed that my money would be riverted but till now no such news arrived.

I am working in TCS(TATA CONSULTANCY SERVICES-POWAI) and hold an account in AXIS Bank Ahmedabad main branch. This is my salary account and the unauthorised transaction made from my account is very surprising and unaccepted and I am very dissapointed with the banking service due to their neglegence to this matter.I request you to take this matter into consideration and rivert my money . Meanwhile, I am also filing a case in consumer forum.

Herewith, I am enclosing filled-up dispute form duly signed by me for your reference.

Sincerely Yours,

Hetal Chudasama
D-310 Shiv Darshan Apartments,
Shimpoli Road,
Borivali West -Mumbai

Complainant's Goal: RIVERT MY MONEY
Complainant's Target: Axis Bank
Complaint Location: IndiaMaharashtraMumbai
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Recent Comments
1.
Sat, 01 Mar 2014  Sachin Maruti Pichad

Dear Team,

I got the called from Myrozgar, they told me that this is government site you just have to pay 1123 amount and you get the called according to your job environment, i have done this transaction trough my debit card firstly 1123 get debit after that they send me the link and told to visit it to generate the i visit it as soon i visit it there is transaction done of 7852 after that i told them this is the thing happened they told me ok i will send you another link your all amount will credit on your account again they send me that link i again done that as my account get debit so i have to do that i again done that and again 14000 get debit after that i have not done any transaction i told this all the things they told me that your amount will be revert back on your account after two days i called them again they said that do do the online things just tell me you deduct card details i told them again 15000 get debited this all thing happened in feb they tell me to wait up to 28 but nothing is happened please tell me what to do? this is very large amount.