goibibo.com - Air ticket Refund not credited
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Complaint by: RK9989 on May 7, 2013, 3:10 pm in Travel Agencies

hi, i had tried to book a air ticket on Ibibo.com(20-12-2011), may be due to server problem ticket was not booked but money was debited from my HDFC account (Rs. 16300). only 8000 was refunded after my followup for my account. i had checked with my bank, money was debited by Ibibo

my e-mail: rk********59@gmail.com
Below are the details:
Reference No: AMD66H8QP
Date Of Booking: 20 dec 2011 23:31:52
Date Of Travel: 21 dec 2011 11:45:00
No of Tickets: 2
Amount: 19843
Cancellation Date: 21 dec 2011 09:27:18
No of tickets to be canceled: 2
Cashback Deductions: 0
Airline Cancellation Charges: 1000.0
Ibibo Cancellation Charges: 500.0
Refund Amount: 10702.0


Reference No: AMD66H8QP
Date Of Booking: 20 dec 2011 23:31:52
Date Of Travel: 21 dec 2011 19:00:00

No of Tickets: 2
Amount: 19843
Cancellation Date: 21 dec 2011 09:30:08

No of tickets to be canceled: 2
Cashback Deductions: 0
Airline Cancellation Charges: 1500.0
Ibibo Cancellation Charges: 500.0
Refund Amount: 5570.0

Complainant's Goal: i want my money back
Complainant's Target: goibibo.com
Complaint Location: IndiaAndhra PradeshRangareddi
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Recent Comments
2.
Wed, 08 May 2013 - Business Reply from - goibibo (goibibo.com)

we have tried to call you several times however not getting any response...please note that as this case has been highlighted after 2011,we will not be able to proceed further without a conversation with you....please reply at the earliest at management@goibibo.com

1.
Wed, 08 May 2013 - Business Reply from - goibibo (goibibo.com)

Hi Rama koteswara Rao...please note that we are checking your issue and will revert accordingly....we have also tried calling you several times in your registered mobile number however no response....thanks