Reliance Communications Limited - Unfair deduction from main balance by Reliance communication
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Complaint by: Agarwal Sharad Chandra on July 31, 2012, 11:02 am in Telecommunications

I am having reliance GSM mobile ( ********98 ) and prior to my visit from Raebareli to Indore around 16th July I was having sufficient balance . but when I reached Indore I found negligible balance in my account , owing to which I suffered a lot at Railway station , could not contact taxi operator . The Reliance have deducted amount w/o my consent and did it unfairly .
Similarly again they reduced my balance during my stay in Kalyan / Dombilvil after my top up of Rs 60 /

These very act of the company put me in trouble perticularly during our travals

Complainant's Goal: Refund & reimbursement
Complainant's Target: Reliance Communications Limited
Complaint Location: India › Madhya Pradesh › Gwalior
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3.
Tue, 07 Aug 2012 - Business Reply from - RCOMcare (Reliance Communications Limited)

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

2.
Thu, 02 Aug 2012 - Business Reply from - RCOMcare (Reliance Communications Limited)

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

1.
Tue, 31 Jul 2012  Message from iComplaints.in Helpdesk

An email communication has been sent to Reliance Communications Limited on July 31, 2012, 11:02 am