Sir,


This is to inform you that I filed a TDR on PNR 2********5 for PURSHOTTAM EXP (12802) from TATA to PURI on 20th January, 2014 as the train was late by more than 5 hours and my ticket was confirmed. So as per the TDR rules, I was entitled to a full refund of 2310.00 INR, but still i haven't recieved my refund and the status is still showing "Refund Under Process". Please find my ticket details below

Transaction Details

PNR Number: 2********5


Ticket Type: eticket


Transaction ID: 0********8

Booked On: 17-1-2014


Class: 3A


Internet Service Charge: Rs 22.47

Date Of Journey: 20/1/2014


Railway Zone: ECO


Bank: SBI

Total: Rs 2332.47


Train No: 12802


Ticket Charge: Rs 2310.00

From Station: TATANAGAR JN(TATA)


Quota: General


To Station: PURI(PURI)

IRCTC Zone: Chief Regional Manager/Eastern Zone/ Bhubaneshwar (IRCTC) Bhubaneshwar



Ticket Details



S#


Name


Age


Sex


Coach


Seat


Res-Status

1


Aisha Anjum


23


Female


B4


0027/ UB


Booked









2


Farzana Anjum


25


Female


B4


0029/ MB


Booked









3


Khaliqur Rahman


30


Male


B4


0030/ UB


Booked











TDR Details

Reason For TDR: Train Late More Than Three Hou
rs and Passenger Not Travelled
.


TDR Status:


Reference No: ekt2014012010681907

TDR Zone: ECO


TDR Filing Date: 20-Jan-2014

Refund Status: Refund under Process


Refund Date: Not Available


Refund Amount: Rs.0.00





Please look into this matter and help me get the full refund as soon as possible.




Thanks & regards,
Rahman
ph:********31