IRCTC Indian Railways - Refund of Money
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Complaint by: Ajay Singh on June 4, 2009, 4:36 pm in Travel Agencies

First information i was sent 16 Jan 2009 and already taken more than 90 Days. Till date not action taken by irctc.

Kindly acknowledge receipt.

Thanks & Regards,

SINGH AJAY KUMAR



On Sun, May 31, 2009 at 2:19 PM, wrote:

Dear Customer,

Please note that we have received your mail and your refund will be processed through TDR (Ticket Deposit Receipt). Refund under this category is processed by the railways under the present commercial rules and this process takes minimum 90 days or more. Once the refund is received from the railways the balance will be credited to your account.

Thanks & Regards
Leena
care@irctc.co.in
www.irctc.co.in
011-23340000

----- Message from ajay.hse@gmail.com ---------
Date: Sun, 31 May 2009 14:14:59 +0530

From: ajay singh

Subject: Re: File TDR - Ajay Kumar Singh,

To: care@irctc.co.in


> On 4/18/09, ajay singh wrote:
>>
>> Till date we have not recived your confrmation from your site.
>>
>>
>> Ajay Singh
>>
>>
>> On Sat, Jan 24, 2009 at 5:11 PM, ajay singh wrote:
>> >
>> >
>> > ---------- Forwarded message ----------
>> > From: ajay singh
>> > Date: Sat, Jan 24, 2009 at 1:21 PM
>> > Subject: File TDR - Ajay Kumar Singh
>> > To: care@irctc.co.in
>> >
>> >
>> >
>> >
>> > ---------- Forwarded message ----------
>> > From: ajay singh
>> > Date: Fri, Jan 16, 2009 at 12:08 PM
>> > Subject: Re: Money Refund Confirmation from IRCTC
>> > To: care@irctc.co.in
>> >
>> >
>> > Dear Sir,
>> >
>> > This train was cancelled on said date but till date i have not recived
>> money
>> > back.
>> >
>> > This train has came upto Allahabad and after that cancelled.
>> >
>> > Details are as follows:
>> >
>> >
>> >
>> > Booked Tickets History
>> >
>> > Pnr Number2254299544Transaction ID0076582455
>> > Train No2559Train NameSHIV GANGA EXP
>> > From Station VARANASI JN(BSB)To StationNEW DELHI(NDLS)
>> > Date03/1/2009Class3A
>> > Boarding VARANASI JN(BSB) Resv UptoNEW DELHI(NDLS)
>> > QuotaGeneral Booked By
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> > Ticket Details
>> >
>> >
>> > S#NameAgeSexBerth PreferenceSenior Citizen
>> > 1Anamika Singh 29FemaleLower
>> > 2Archana Singh 34FemaleLower
>> >
>> >
>> >
>> >
>> >
>> > Payment Details
>> > Payment Option UTI
>> > Ticket Charge Rs 1640.00
>> > Internet Service Charge Rs 25.00
>> > Total Rs 1665.00
>> >

Complainant's Goal: Refund of money
Complainant's Target: IRCTC Indian Railways
Complaint Location: IndiaHaryanaKarnal

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Fri, 05 Jun 2009  Message from iComplaints.in Helpdesk

An email communication has been sent to IRCTC Indian Railways on June 5, 2009, 12:54 pm