IRCTC Indian Railways - REOPEN MY TDR
Contact Complainant     1302 Views     Report Spam  
Complaint by: Chandra Singh on December 12, 2016, 3:32 pm in Indian Railways

Plz reopen my TDR. I have booked TATKAL Tickets vide PNR NO 2706226338 and2425469941 for 03 dec 2016 but train no.14311was late more than 06 hours, I have not travelled in train and I have raised my TDR on same day but it was cancelled and my fare was not refunded.

Complainant's Goal: REOPENING OF TDR
Complainant's Target: IRCTC Indian Railways
Complaint Location: IndiaUttar PradeshBareilly

Would you like to Comment on this Complaint?
By clicking "Post Comment" button, you agree to our Terms of Services and Privacy Policy
Recent Comments
Thu, 10 Aug 2017  Mohit Gupta

Hi Team,

I have booked the ticket for my mother and she had to travel on 2nd July 2017 by 02172/JAT CSTM SPL and train travel time was 7:20 am from Jammu and has to reach Delhi by 4:45 pm. My mother reached the railway station at 7 am but found that rail time is rescheduled to around 2 pm and has to reach Delhi in the night which was not safe for her to travel in Delhi in Night.

She told me and I have filed the TDR and request for refund and booked other ticket so that she can travel to Delhi on 3rd July.

But to my surprise the TDR for PNR - 2333560229 with transaction id - 100000894633535 and Cancellation ID: 100000170599935 status is" Reason for TDR Registration Failed: Invalid TDR Timestmap : DELAY". I have filed the TDR on time TDR Filing Date: 02-Jul-2017 07:59:08 HR.

Kindly reopen the TDR and process the refund of 1195.0 ASAP. Otherwise I am forced to escalate this to next level.

Find the attached screenshot for your reference

Thanks and Regards
Mohit Gupta