Yesterday I made the complaint for ********45 regarding the wrong deduction of my balance. And today I received a sms from Reliance that Dear Reliance Customer.SR 136630233 has been resolved. Your wrong decrement has been verified & amt is deducted against sms usage.Thanks. What is this?? I think that company dont know the scheme of Rs. 47 in Rajasthan circle?? Why they are showing so careless behaviour?? According to this scheme, customers first sms will be charged and next 500 are free, and this thing is not going on in my number, thats why I made the complaint, then why I received the sms that amount is not wrongly deducted and also your 3rd class customer care not responding, everyday they are not able to give me common information, about my query¦.Everyday I received the same reply that call us after some time, and in every call I have to tell each and every thing, and also they are not giving any feedback call to customer. I am sick of Reliances services. Please help me to get refund of my amount¦.and just coz of this thing I activated daily sms service, again here I am suffering. And also they deduct my balance in night when I was calling on local reliance number¦ Again wrong deduction. And they are miss behaving with me, One agent name was RajaRam and other is Vikas time 10pm-11pm on 16 Sept 2010. They disconnect my line just coz I want to spoke with their senior for complaining their collegues. Sir, I am a college going Student and I am requesting from you that please help me out in this matter, waiting for ur response.

Imran
********45