My dear inside same like me
Good Evening
I am using two Airtel mobile no. for the last six years. Last month i paid rs. 5500 ( billed , unbilled and first recharge amount ) to convert both the no. from postpaid to prepaid .
Since that day outgoing calls from my no. ********70 begin_of_the_skype_highlighting ********70 is barred . I am keep on requesting to the concerned person available in authorised airtel showroom ( m/s goel gerg telecom ) to solve my problem.
Now the outgoing calls from my second no.********17 is also barred .
I am facing problems in daily life without any fault from my end. Airtel group is known for good service.
it's DIPAWLI season
please help.
thanking you,
vikas patheja
kotkapura
punjab
Dear vikas patheja,
This is to inform that your concern listed on 3 Nov. 2010 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
Regards,
Rakesh Ranga
Airtel Customer Service Team
Dear Customer,
This is to inform you that your concern listed 3 Nov 2010 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Rakesh Kumar
Airtel Customer Service Team
An email communication has been sent to Bharti Airtel Ltd , Broadband & Telephone Services on November 3, 2010, 6:57 pm
Dear vikas patheja,
I would like to inform you that your concern listed 3 Nov. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com
Regards,
Rakesh Ranga
Airtel Customer Service Team