INOX MOVIES - INOX movie ticket booking issue: Credit Card charged without booking
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Complaint by: Sonit on January 14, 2010, 8:46 pm in Entertainment and Movies

I tried to book 2 tickets on Wednesday, 6th Jan for the movie Avatar for Sunday 10th Jan at INOX Jayanagar, Bangalore. While I confirmed the booking using my Citibank MasterCard, I did not get any confirmation. The final page gave the error message \"Object reference not set to an instance of an object\".

I called Citibank and they confirmed the transaction of Rs 330/- with the reference number: 061865.

I tried to call the inox number 41128888 numerous times, but it is busy constantly.

I have already sent emails to contact@inox.co.in, bangalore@inox.co.in and eticketing@inox.co.in, but they have not replied.

This is absurd customer service and I just want them to refund the money to my card.

Complainant's Goal: Refund the money charged for online booking
Complainant's Target: INOX MOVIES
Complaint Location: India › Karnataka › Bangalore
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Recent Comments
3.
Fri, 05 Mar 2010  Akhilesh Sharma

I support this complaint.same problem happened. After card payment, the site gave error and I got no tickets but credit card got debited. No refund as yet. mobile no is ********92.

2.
Sun, 31 Jan 2010   Message By Complainant Sonit Singh

Yes. I got my money back. Raise a complaint in a new complaint using this portal and they will contact you for further details pertaining to booking.

Once you provide the details it gets refunded in 3 to 4 days.

Hope this helps. All the best.

1.
Sun, 31 Jan 2010  Shobhit

I support this complaint.
The same thing happened to me too last week. No response from Inox so far. Did you get your money back?