IndiGo Airlines - Indigo Staffs denied me boarding my flight from Chennai to Dubai
Contact Complainant     877 Views     Report Spam  
Complaint by: Lijo Joseph on June 4, 2017, 8:55 pm in Airlines

My name is Lijo Joseph.PNR: O8PNPF. I had a journey scheduled for June 4th, 7:30 from Chennai to Dubai. As per the instructions I received via SMS and on the Indigo website, I did online check-in and reached the airport at 6:10 as mentioned on the boarding pass. The counter was closed at 6:10, though the departure was at 7:30. When I approached the Indigo staffs, they made me to wait for a long time and finally I was told that I would not be able to travel. They informed me that online check-in is not allowed for international travel and the passengers must reach the airport 4 hours prior to the scheduled departure! If online check-in is not allowed for international travel, why do you text us and email us requesting to do online check-in? Your staffs say online check-in is just for seat selection, but with the other airlines online check-in is not just for picking your seat. With Airlines like Emirates, if a passenger checks in online, he/she can reach the check-in counter just an hour before the departure and board the flight. Do you understand why they are the number???. I had even taken a print of the boarding pass paying a hefty charge at the airport hoping it would save some time. Indigo is the worst International airline service and I will never ever book a ticket with you. To top it all, there are no customer service staff at the boarding area. You have to run everywhere to find someone. Your staffs run from domestic to international depending on where a flight arrives or departures. I need refund for the ticket charge. If Indigo is not ready to pay me the compensation, I am going to file a complaint in the consumer forum.

Complainant's Goal: Make the service better
Complainant's Target: IndiGo Airlines
Complaint Location: IndiaTamil NaduChennai

Would you like to Comment on this Complaint?
By clicking "Post Comment" button, you agree to our Terms of Services and Privacy Policy
Recent Comments
27.
6 months ago  AnthonyExorb

Comment under moderation queue !

26.
6 months ago  zeyxk0

corttrell
kltl1olyda02gq17bt

25.
6 months ago  0671yk

corttrell
i83sjncxcpz5va4s1f

24.
6 months ago  99aoa0

corttrell
9jcpnfvgyscse2smyp

23.
6 months ago  y4v1s4

corttrell
odrfwr1mt3oyo5lbwt

22.
6 months ago  iiadfn

corttrell
r7es37gpmtoz906893

21.
6 months ago  mda82c

corttrell
bb3dw2ums5zpbteg2i

20.
6 months ago  5ica1w

corttrell
c6au0d9g6acd5w09sz

19.
6 months ago  eav3ej

corttrell
3rf8atw1tlwcdbcbtv

18.
6 months ago  Charlesfuh

Привет всем участникам форума! Класный у вас сайт!
Нашел интересные материалы для владельцев частных домов и не только: Продажа щит мебельный

Тут: Щит мебельный купить калужская область
Тут: http://mebelny-shit.ru/kupit-shit-kleeniy-v-stolbcah.html Купить щит клееный в столбцах
Тут: http://mebelny-shit.ru/mebelniy-shit-gorlovka-kronas-kupit.html
http://mebelny-shit.ru/mebelnie-shiti-iz-shpona-yasenya-kupit.html
http://mebelny-shit.ru/mebelniy-shit-bereza-optom.html
Тут: http://mebelny-shit.ru/skolko-kleitsya-mebelniy-shit.html Сколько клеится мебельный щит
Здесь: http://mebelny-shit.ru/shit-mebelniy-kupit-v-permi.html Щит мебельный купить в перми

17.
6 months ago  esnyth

corttrell
vk1flsrk319n2nppwj

16.
6 months ago  qi341m

[url=http://corttrell.com]corttrell[/url]
onu2cza7xrdifykkfa

15.
6 months ago  mrulq4

corttrell
lgsrt8ifx7n4g3ok2t

14.
6 months ago  g95jut

corttrell
s2bqhis6rn5tkog6g4

13.
6 months ago  lhqdvv

[url=http://corttrell.com]corttrell[/url]
ru7jedzkqfgwirwiis