I am not satisfied with your product and service-BIG TV- iComplaints.in

BIG TV - I am not satisfied with your product and service

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Complaint by: ganesh srivastava on April 22, 2010, 9:15 pm in Others

i purchased a cashcard for rs.300 on dt. 21/04/10. black strip scrached.strip was very dryand pin no.schrached with strip .cashcard dammaged.i want cash card amount credit in our account.cashcard serial no.is ********99. our smart card no.is 200519579398.

Complainant's Goal: i want our cashcard of Rs.300 to be credited in my account

Complainant's Target: BIG TV

Complaint Location: India › Uttar Pradesh › Allahabad

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2.

Thu, 29 Apr 2010 - Business Reply from - Customer Care (BIG TV)

Dear Customer,

In response to your mail regarding unable to recharge Big TV account through cash card due to PIN damaged, we request you to visit point of purchase from where you have purchased the recharge voucher.

If the problem still persists, kindly write us back with the retailer name and complete address with PIN code.

We apologize for the inconvenience caused to you.

Yours sincerely,

Saraswati Madhi
Customer Care
Reliance Big TV

1.

Thu, 22 Apr 2010 Message from iComplaints.in Helpdesk

An email communication has been sent to BIG TV on April 22, 2010, 9:15 pm

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