Hello,
We purchased
1. ​​Cadbury ​Dairy ​Milk ​Silk ​Caramello (136​ ​g)​ ​= 2 nos
Batch No. ​I41007 A3​ ​- 10/14
2.​​ ​Cadbury ​Dairy ​Milk ​Chocolate (60​ ​g) = 1 nos
Batch No. H50119 - 01/15 C​
​on Monday Date. 6/4/2015.
Today during Birth-day celebration when cadbury wrappers opened, it is found that all 3 cadbury were deformed, sticky & badly smelling ( rancid) with foul smell.
It was good that we opened it and got to know, but if this would have happened to be opened by kids & eat it, then it may lead to serious health ​hazard.
Now we have stored all 3 cadbury in our refrigerator.
​
​Treat it as serious complaint & your immediate response with solution will be appreciated.
Regards,
Jigar Ruparel
Dear Jigar,
Mondelez India Foods ltd (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.cell@mdlz.com, with your purchase and contact details.
Thank you,
Mondelez India Foods Ltd (formerly Cadbury India Ltd) Consumer Service Cell