Respected Sir/Madam
I vaibhav gupta purchased Hyundai verna 1.4 regn no.DL8CAA9897 and ch.no.MALCU41RLDM122973 under the name of my firm
M/S WELWORTHSCHOOL SCHOOL UNIFORM from HIMCARS CARS showroom,wazirpur on 4 june 2013.
The day I have purchased the car I am facing the problem of pollution from silencer due to which the rear bumper turned black and the pick up and average is poor.black smokes comes from the silencer.secondaly from the day one I am also facing the problem of Bluetooth voice in the integrated system provided by you i.e during driving when I use calling option I cant receive the voice of the speaker but.for this also I have complaint several times in the service center but no result has been found.as I was using maruti swift (servicing done by d,d motors) and Hyundai santro(servicing done by samara Hyundai) from last 6 years ,never had any problem.but this time I am facing great difficulty due to the worst service provided by himgiri,wazirpur service centre.they keep on begging for points before completion of work.last my car went on a running repair work on 17/04/2014 and was attented by the employee MR.SACHIN (********26).after completion of work he told me now the same problem will not be again for silencer smoke and he has clicked the photographs of sound system which he will change in 7-8 days and he also said if satisfaction phone comes from the company don’t tell them about the cmplaint.i myself will change in 7 days but now it has been more than 3 months no service has been provided.the sound from the engine has been increasing day by day and car looks like as it has been 5 years old acc to engine.i please request you to see this case very seriously so that I wouldn’t face the complaint in future.my extended warranty is till 24/05/2016.

MY CAR SCHEDULE FOR SERVICE AND REPETTED COMPLAINTS IN YOUR WORSHOP:-
1)25 JUNE 2013 FREE SERVICE(NOT EVEN CLEAN THE DUST IN THE CAR)
2)16 JULY 2013 COMPLAINT FOR BLUETOOTH AND SILENCER SMOKE
3)16 OCT 2013 COMPLAINT FOR BLUETOOTH AND SILENCER SMOKE
4)04 FEBRUARY 2014SECOND FREE SERVICE (THE DRIVER WHO CAME TO PICK UP THE CAR HITTED THE FRONT BUMPER)
5)17 APRIL 2014 COMPLAINT FOR BLUETOOTH AND SILENCER SMOKE(WORST COMPLAINT ATTENDED BY MR.SACHIN)
PLEASE ENSURE THE PROBLEMS TO BE CORRECTED ASAP OTHERWISE I NEED TO TAKE A STRICT ACTION TOWARDS HIMGIRI CARS WAZIRPUR.
I WILL BE VERY GREATFUL TO YOU.

REGARDS
VAIBHAV GUPTA(PROP.)
WELWORTH SCHOOL UNIFORM
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