Apple India - Faulty iphone 5s
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Complaint by: jenil kotak on April 19, 2017, 10:04 pm in Mobile and Cell Phones

Dear sir,
On 18/2/17 I have purchased two apple phone from Apple Store Ventura Gandhidham iPhone 6s and I phone 5s, I want to inform you that on 3rd April 2017 I noticed that my phone is switching off automatically even the battery is half charged, and on 08th April my iPhone 5s battery was swollen, so on 13th April I went to Apple Store Ventura Gandhidham to get replacement at that time they told us they will courier the phone to Delhi and will give us a reply after few days, today I got reply from them that your phone will be repaired but I clearly told them I want replacement or refund my money , in two months time the battery was swollen worst experience I want new fresh iPhone 5s so please help me out to get the replacement I don't want to use the faulty piece , if my phone will not get replaced I will do the legal procedure, and will not suggest anyone to buy iPhone. There was already a flaut in this piece so I want replacement.
Job number is GDHM13041745846
My mobile no is 8980689807

Complainant's Goal: I have receive faulty piece so I want replacement
Complainant's Target: Apple India
Complaint Location: IndiaGujaratKutch

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