ebay complaint ref no : 75185
item number : 320********2
paisa pay id : 30********0


i paid for a NOKIA LUMIA 800 used mobile phone in ebay on 19/01/2012. But the seller ships a courier which contains only a blank CD and a Men's wallet instead of the mobile phone. I contacted the seller and he switched off his mobile. then i contacted ebay customer care and they told me to keep the courier with me and they will resolve the issue in 20 days and no need to give any police complaint. As directed from ebay i raised a complaint in ebay paisa pay guarantee. They told me that they will call me within 7 days. But I received the call only after 2 weeks and they told that they have received enough proof from the seller and they stood in favor to the seller. My refund request was rejected by ebay.
The courier staff in the courier office was witness for the same since i opened the courier in front of them. I have taken the copies of the Airway bill and taken snaps in the courier office itself.